Tips for IT Outsourcing

Avoid Yes Men

There are many offshore workers out there who have a tendency to over-promise and under-deliver. With lots of competition sprouting everywhere, these offshore workers will do anything to get a job. In desperation, some of them would lie and tell the clients what they want to hear and end up saying yes to everything the client asks.

You should look for workers who are able to say no. Hearing them say “No” is actually a good sign. It means that they are honest with you on what they can and cannot do.  The secret to an effective and rewarding vendor-client relationship is realistic expectations.

Always be Involved

A lot of entrepreneurs make the mistake of being too passive with the projects their offshore workers are working on. If you are not deeply involved with your team, your business is doomed to fail. Nobody knows your vision and business like you do so be sure to talk to your team daily. Your workers should be waiting for your criticisms and feedback as the project progresses.

Communicate, Communicate, Communicate

Lack of communication is one of the biggest reasons why a lot of IT projects fail. Communication is very important on onsite projects. On offshore projects, even more so. In outsourcing, where you are working in teams globally, making sure that your communication framework is in place will greatly benefit your business. One effective way of communicating your vision and goals is to hire a capable project manager who will oversee the other outsourced IT workers. Assign him to do all the communicating for you. It is easier on your part to communicate with just one person.

 

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