Do unto others… [BLOG]

Getting on the Ladder

You may have heard or read about how outsourcing works and how it could benefit us as employers. As an employer planning to cross the threshold of outsourcing, you have to be equipped with knowledge, expertise and skills with what you are going to do, so as not to jeopardize your business. Like going into battle, you don’t go attacking without planning your strategy, so you don’t end up facing your own demise, no fun.

Before you take on on the outsourcing world, you have to remember that the value of knowledge your give to your freelancers is essential when beginning to outsource any project. Let me get you down to the five basic steps of successful outsourcing.

  1. Planning the steering wheel

Like everything in business planning should always be first. Set up your strategic direction and goals before you devote time and money in an outsourcer who will only do what you tell them in most cases. Why do you want to outsource?  What do you want to accomplish?

  1. Get the right person for the job

Do an interview, this will help you evaluate if the third parties understand your business. Look for a sweet spot- a blend of character and expertise that complements with your needs. Be sure you understand what your outsource vendors can and cannot do for you. Know what you need and trust your gut. Notice how well the applicant does the job, how long it takes, how many questions they ask, how comfortable they seem with the work, etc. Keep in mind this is their first time working with you, but be critical enough to ensure you get the right person.

  1. Determine Deliverables

You will be transferring data and knowledge to the vendor and finalize the best practices. This is where the operations begin. Determine what must be accomplished, the resources needed and the suppliers. Make it clear to them all the details, goals and expectations.

  1. Cut your Losses

When you are already in an outsourcing relationship, you may encounter drawbacks like little or no response to your questions, deliverables that aren’t itemized, uneasiness with the direction of the work and many more.  Problems may arise, and it’s normal, you just have to move on. Review the contractual obligations so the relationship doesn’t provide an even more lost of time and further trouble. Reflect on your mistakes, so you won’t repeat them again next time.

  1. Chase the golden rule to Gold

Follow the golden rule, “Do unto others what you want them to do unto you”. The success depends on the relationship you built with your employees and proper communication, and it’s up to you to set the tone. Be open and honest; treat your outsourcers as valuables members of the group.

Keeping all those tips in mind will get you on the right track.

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